SU312 - The Unwritten Rules of Managing Up: Surviving the “Difficult Boss” (and Thriving)

Sun, May 19 | 3:00 PM - 4:00 PM | Room: 204, Convention Center

A key to workplace success is adopting a "managing up" mentality that focuses on how you can help your bosses (and other senior leaders) be successful---even if they're not the perfect boss. This session defines "managing up"---what it is and isn't---then explores proven techniques for managing up with these "difficult boss" personas: the Tornado, the Clueless Chameleon, the Wishful Thinker, and the Micromanager.

Application on the Job:
Discover techniques for effectively managing an overbearing or chaotic personality type.
Use risk analysis to present sensitive information and manage difficult discussions.
Explore the benefits of using team charters and other techniques to provide clarity in low communication environments.

Type: Education Session

Tracks: Management

Learning Approaches: Experiential/Interactive Learning

Topics: Collaboration (Teamwork, Collaboration, Trust, Knowledge-sharing, Culture), Listening & Assessing (Emotional Intelligence, Critical Thinking, Evaluation, Mindfulness, Soft Skills)

Target Audiences: All Talent Development Professionals, New Practitioner

Session Services: NOT Recorded

Handout(s): Presentation, Presentation


Dana Brownlee

Dana Brownlee


Professionalism Matters