Grade, Ana

Ana Grade

Sr. Instructional Designer

Ana has been at Amazon for over 5 years and had the opportunity to work in a variety of roles within the Customer Services and Alexa Data Services teams. Currently working as a Senior Instructional Designer at the Consumer Customer Service Support team where she leads creating learning solutions for tenured as well as new Customer Service agents. She loves dogs, coffee and anything Disney. When not at work, you can find her outside taking pictures, playing with her 3 dogs or binge-watching Netflix with her husband.